Mountain Wearhouse is Hiring a Team Lead

Team Lead

The job- holder reports to the Store Manager and is responsible for staff
whilst on duty.

1. To be punctual for work each day, present on the shop floor at the time your
shift starts.
2. To assist the management in supervising the staff in all matters regarding: cash
handling, till systems, till transactions, till procedures, merchandising of deliveries,
housekeeping, tagging stock and serving customers to the best of their ability.
3. In the absence of management, to authorize exchanges and refunds, issue credit
notes, authorize all staff purchases, and abide by all till procedures, including till lifts
where necessary. Also, to deal with any card queries and end-of-day till queries.
4. To assist the management with a certain amount of paperwork, i.e.: staff rotas,
cashing up sheets, delivery confirmations, shortage reports, extras reports, diary
reports.
5. In the managers’ absence you must also understand the procedures for :
purchase orders, returns to suppliers, banking, time sheets and hours worked and
weekly sales reports. You must seek further assistance on these matters if
necessary.
6. To merchandise with the management to gain full sales capacity from the store.
7. To help on training matters where necessary for all staff.
8. To be vigilant of security risks at all times and to ensure the staff are fully aware
of all possibilities.
9. To implement company policy and general law on: store opening and closing
procedures, cash security, theft or attempted theft, refunds and applicable
guarantees on returned stock, staff purchases, discounts, damaged stock.
10. To carry out all regular duties i.e. serving customers, tidying, re-stocking,
housekeeping.
11. To understand the company handbook and understand all the rules therein.
Any other duties which may be necessary for the successful running of the store.

Interested candidates should send a resume to the store email: nfo@shops.mountainwarehouse.com